System error 86:01 is usually a Carriage Belt failure, or it may just be friction on the Carriage Rail. 86:01 may be seen on the LCD display of the following models: DesignJet 500, DesignJet 510 and DesignJet 800
The first thing you could try is “Turn the printer off and allow a few minutes for printer to cool, then turn the printer back on again.”
You could try cleaning and lubricating the Carriage Rail using HP’s Roadrunner Oil available from Rightparts.
If this does not resolve the error, the Carriage Belt will most likely need replacing. You can buy this genuine HP part from Rightparts and use your own engineer, or we can replace it on-site in under an hour. Please email for a quotation.
1. Complete our plotter repair on-line booking form
2. Telephone on 01256 895955
3. Send an e-mail to firstname.lastname@example.org
Call 01256 895955 for a fast efficient service and competitive rates.
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